Privacy Policy

Online Privacy Policy of Eurobank Mortgage Corporation

This section explains our policy and practices regarding any personal information you supply to us when you visit this site. It is our goal to protect your information on the Internet in the same way we protect your information in other ways we interact with you.

Browsing the Web Site
When using our site, you can obtain information, access online products and services, apply online for products, use planning tools and calculators, communicate with us or link to other Web sites with which we do business.

You remain anonymous while using our Web site unless you submit your personal information. You provide this information by submitting an online inquiry, opening an account with us using an online account application or registering online for one of our services.

Linking to other Sites
Our policy does not govern Web sites of other parties to which we may provide links. If you choose to link to Web sites not controlled by us, we recommend that you review the privacy and security policies of these companies.

Cookies
We will occasionally use a ‘cookie’. A cookie is a small file that a Web site stores on your computer.

We use cookies for a number of administrative purposes; for example, to gather data about the usage of our Web site, to store your preferences for certain kinds of information, or to store a password so that you do not have to input it every time you visit our site.

A cookie itself does not contain personally identifiable information about you. It simply allows the Web server to recognize you during your next visit to our site. Cookies are commonly used on Web sites and do not harm your computer. A cookie set by one Web site cannot be read by another Web site. You can decide if and how your computer will accept a cookie by configuring your preferences or options in your browser. However, if you choose to reject cookies, you cannot bank online with us and may not be able to use certain features within our Web sites.

Web Site Usage Data
We may track certain non-personally identifiable information about the use of our Web site, such as the source address of a page request, your IP address or domain name, the date and time of the page request, and other parameters in the URL. We use this data to better understand use of our Web site and user preferences. This information is stored in log files and is used for aggregated and statistical reporting. This information is not linked to personally identifiable information gathered elsewhere on the site.

Planning Tools and Calculators
We provide a number of tools, planners and other interactive calculators to help you manage your financial life. The information you provide when using these tools is used only to complete these calculations. We do not collect this information nor link it to any personally identifiable information.

Online Forms and Applications
If you submit an application or form online, or request an online transaction, we may keep the information you send in an electronic database. We use security measures to protect against the loss, misuse, and the alteration of data used in our systems.

Email
Unless explicitly stated, email is not secure. We recommend that you do not send any confidential information through email. If you send email to us, we may retain the contents of your email message, your email address, and our response. Unless you specifically give us permission, we will not use your email address to market to you. If you choose to allow us to send you marketing material to your email address then change your mind, simply inform us of that (each marketing email has an ‘unsubscribe’ field).

Children’s Information
We do not knowingly collect or solicit information from children under 13 without parental consent.

Online and Offline Privacy Policy

This notice is provided pursuant to the Privacy of Consumer Financial Information Act and the Federal Trade Commission’s implementing regulation thereunder, 16 CFR Part 313.

1. Eurobank Mortgage Coropration collects nonpublic personal information about borrowers on an as needed basis only from the following sources:

  • Information received on applications or other forms;
  • Information about your transactions with us or others; and
  • Information received from consumer reporting agencies.

2. Eurobank Mortgage Corporation does not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law.

3. Eurobank Mortgage Corporation trains its employees to protect customer information. Our computer systems are password protected and we continually enhance our security tools and processes. We protect customer data and accounts by asking you for information that only you should know when you contact us. We follow these procedures in our offices, on the phone and via the Internet.

Fair Lending Policies

Eurobank Mortgage Corporation does not engage in business practices that discriminate on the basis of race, color, religion, national origin, sex, marital status, age (provided you have the capacity to enter into a binding contract), because all or part of your income may be derived from any public assistance program, or because you have, in good faith, exercised any right under the Consumer Credit Protection Act. The federal agency that administers our compliance with these federal laws is the Federal Trade Commission, Equal Credit Opportunity, Washington, DC, 20580.